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Project Detail

Customer Upgrade Prediction

ML-based decision system connecting user behavior signals to upgrade outcomes.

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Tech Stack

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Key Features

Build Stack

Neural Network ClassifierPandasScikit-LearnFeature EngineeringStreamlitCRM Action Routing
Customer Upgrade Prediction
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Key Features

  • Built a neural network–based model to predict user upgrade intent (upgrade, delay,churn) using behavioral and engagement data.
  • Designed CRM automation workflows and developed an interactive dashboard to visualize predictions and data-driven actions